Refund policy

Return & Refund Policy

Thank you for shopping with us!

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🔄 Return Policy

We offer a 7-day checking warranty on all products.

You can request a return if:
• The product is damaged or defective
• You received the wrong item

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📦 Return Conditions

To be eligible for a return:
• Product must be unused and in original packaging
• All accessories must be included
• Return request must be made within 7 days of delivery

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💰 Refund Policy

Once your return is received and inspected:

• Approved refunds will be processed within 3–5 working days
• Refund will be issued via bank transfer / JazzCash / EasyPaisa

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🚚 Return Shipping

• Customer may need to send the product back to our address
• Shipping charges are non-refundable (unless product is faulty)

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❌ Non-Returnable Items

We do NOT accept returns for:
• Change of mind
• Used or damaged products (by customer)

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📞 Order Issues

If you receive a damaged or incorrect product, contact us immediately on Helpline:

(homeutilities_)   xchat

(homeutilitiesofficial)  instagram 

Please share:
• Order number
• Product images

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⚠️ Important Note

We reserve the right to  (reject) any return request that does not meet our policy conditions.

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📬 Need Help?

For any questions regarding returns or refunds, contact us on:

 (051)7246635